We safeguard your personal privacy and strive for a high level of data protection.
The following general information is intended for those who may have personal data stored at
Lapland Experience Center. For example, we describe how we collect, use and protect your personal data.
What is a personal information and what is a processing of personal data?
Personal data is any kind of information that can be directly or indirectly attributed to a natural person who is in life. For example, images and sound recordings that are processed in a computer can be personal information even if no names are mentioned. Encrypted data and various kinds of electronic identities (eg IP numbers) are personal data if they can be linked to natural persons. Processing of personal data is all that happens with the personal data. Any action taken with personal data is a treatment, regardless of whether it is performed automated or not. Examples of common treatments are collection, registration, organization, structuring, storage, processing, transfer and deletion.
What kind of information do we collect and how do we use it?
We collect information that will help us provide you with information, quotes, inquiries and other types of mailings and to be able to provide, evaluate, develop and improve our services, products and systems. In addition, we need personal data to be able to handle customer service issues and, for example, participation in questionnaires, competitions and / or events.
We are also keen to try to prevent abuse of a service or prevent, prevent crime against the Lapland Experience Center. This can, for example, be about spam mailings, attempts at unauthorized login to user accounts or other measures that are prohibited by law or our purchase conditions.
Usually we only store names and e-mail addresses, but in some cases also address and phone information. When signing a contract, personal or corporate identity numbers are also included.
We also have a legal obligation to collect your personal data in order to handle bookings / purchases, until the purchase has been completed (including delivery and payment) and in order to handle any complaints and warranty cases.
How long do we keep the information?
We never save your personal information beyond what is necessary for each purpose. We will retain information that we use for various mailings until you choose to terminate the subscription yourself. This can happen at any time. The information covered by the Accounting Act and the Archives Act will be retained in accordance with these laws guidelines.
With what do we share your information?
Your personal data will primarily be handled by Lapland Experience Center's staff. In cases where it is necessary for us to be able to offer our services, we share your personal information with companies that are so-called. personal data assistants; a company that processes the information on our behalf and according to our instructions. For example, it may be about payment solutions, ticket purchases, bookings, social media and IT companies for the operation, support and maintenance of our IT solutions. All your personal data is handled safely and securely in accordance with applicable legislation.
What rights do you have?
You can request a copy of the personal information we have about you.
You may request that your information be corrected or removed if you believe it is incorrect.
You can request that we delete your personal data. However, this does not apply to data that the law requires us to retain.
You may at any time withdraw your consent to us holding your personal information.
Where will the data be stored?
Your data will be stored in the European Union. If transfer is made to countries outside the EU, we will inform you about this.
Updates to this policy
We may update this policy and will then publish it on this website. This policy was updated no later than November 21, 2019.
It is the Lapland Experience Center who is responsible for personal data for the Lapland Experience Center's processing of personal data.
If you have any questions regarding this, please contact us at the following address:
Lapland Experience Center
921 42 Lycksele
Phone. +46 (0)70 328 31 86 (Mattias Forsgren)